High-Level System Overview

1. High-Level System Overview

System Purpose

ProgNetwork is a comprehensive microservices-based platform designed to power progressive organizations and community-driven initiatives. The system provides a complete ecosystem for user management, multi-tenancy, payment processing, email communication, and real-time event streaming, all orchestrated through a centralized API gateway and event-driven architecture.

Primary Business Goals

  • Enable Multi-Tenancy: Support multiple organizations/tenants with complete data isolation and customizable configurations
  • Scalable User Management: Handle user registration, authentication, and profile management across thousands of organizations
  • Integrated Payment Processing: Provide seamless billing, subscription management, and payment processing
  • Real-Time Communication: Enable real-time updates and notifications through the HTTP Platform API and event streaming
  • Event-Driven Architecture: Support complex business workflows through asynchronous event processing and saga orchestration

Key Users and Use Cases

Primary Users

Administrators

  • Manage system-wide configurations and monitoring
  • Oversee multi-tenant operations and tenant lifecycle
  • Monitor system health, performance, and security
  • Handle user escalations and system issues

Organization Administrators

  • Manage users within their tenant/organization
  • Configure tenant-specific settings and integrations
  • Monitor organization-specific analytics and usage
  • Handle billing and subscription management

End Users

  • Register and authenticate across different organizations
  • Access organization-specific content and features
  • Receive notifications and updates
  • Manage their profiles and preferences

Developers

  • Integrate with ProgNetwork APIs for custom applications
  • Build client applications using provided SDKs
  • Extend functionality through webhook integrations
  • Monitor and debug using comprehensive logging

Core Use Cases

  1. User Onboarding: New users register through Auth Client, get verified via email, and can access multiple tenant applications
  2. Multi-Tenant Operations: Organizations create isolated environments with custom configurations and user management
  3. Payment Processing: Users subscribe to services, process payments, and manage billing across tenants
  4. Real-Time Updates: Users receive instant notifications about activities across all services via the Platform API (HTTP) and event streaming
  5. System Monitoring: Administrators monitor system health, performance metrics, and security events in real-time

Core Features and Scope

Authentication & Authorization

  • JWT-based authentication with OAuth2 support
  • Multi-factor authentication (MFA/TOTP)
  • Role-based access control (RBAC) per tenant
  • API key management for service integrations

User Management

  • User registration and profile management
  • Multi-tenant user isolation
  • Password reset and account recovery
  • User activity tracking and analytics

Multi-Tenancy

  • Complete tenant isolation at data and configuration levels
  • Tenant lifecycle management (create, configure, suspend, delete)
  • Cross-tenant analytics and reporting
  • Tenant-specific customizations and branding

Payment Processing

  • Subscription management and recurring billing
  • Multiple payment gateway integrations
  • Invoice generation and management
  • Payment analytics and reporting

Communication

  • Email template management and delivery
  • Real-time notifications via Platform API (HTTP)
  • SMS and push notification support
  • Communication analytics and tracking

Event-Driven Architecture

  • Event sourcing for audit trails and debugging
  • CQRS patterns for optimized read/write operations
  • Saga orchestration for distributed transactions
  • Real-time event streaming for live updates

Monitoring & Observability

  • Centralized logging and log aggregation
  • Distributed tracing across all services
  • Health checks and system monitoring
  • Alert management and notification system

Technical Scope

In Scope

  • Complete microservices architecture with 7 core services
  • Three client applications (Admin, Auth, Marketing)
  • Event-driven communication patterns
  • Multi-tenant data architecture
  • Comprehensive monitoring and logging
  • API gateway with rate limiting and authentication
  • Real-time HTTP Platform API communication

Out of Scope (Future Considerations)

  • Mobile applications (native iOS/Android)
  • Advanced AI/ML features
  • Blockchain integrations
  • Advanced analytics and BI tools
  • Multi-region deployment
  • Advanced compliance features (SOC2, HIPAA)

System Benefits

For Organizations

  • Rapid Deployment: Pre-built services reduce time-to-market
  • Scalability: Independent service scaling based on demand
  • Cost Efficiency: Pay-per-use model with tenant-based billing
  • Customization: Tenant-specific configurations and integrations

For Developers

  • Comprehensive APIs: Well-documented REST APIs with SDKs
  • Event-Driven Integration: Webhook support for custom workflows
  • Monitoring Tools: Built-in observability and debugging tools
  • Multi-Tenant Support: Native support for SaaS applications

For End Users

  • Seamless Experience: Unified authentication across services
  • Real-Time Updates: Live notifications and status updates
  • Reliable Performance: High availability and performance optimization
  • Secure by Default: Enterprise-grade security measures